KWS Provides 24 Hour Service

Downtime at a production or manufacturing plant can range from a few thousand to hundreds of thousands of dollars per hour. When equipment fails and productivity is stopped, time is money. And often times, downtime comes at the most inconvenient times.

KWS understands the needs of our customers and provides 24 hour service for information, parts, and service to reduce downtime. KWS sales, engineering, and operations staff are available at any time 7 days a week to resolve issues and get the plant back up and running. KWS can be reached toll free at 1-800-543-6558.

Complete Screw Conveyor Systems – KWS stocks CEMA screw conveyor components for immediate shipment. Complete screw conveyors can be assembled in the field ranging from 4 to 24-inches in diameter and lengths up to 200-feet.

Screw Conveyor Components – Replacement components for screw conveyors are in stock for immediate shipment. Most common components are hanger bearings, coupling shafts, hangers, and shaft seals.

Made-To-Order Components – Non-stock components such as special drive shafts, screws, and troughs can be manufactured within hours and shipped same day.

Technical Questions – KWS Technical Sales Specialists are available 24 hours per day to answer any question you may have. Getting the right answer can prevent downtime before it happens.

Quick Delivery by Hot Shot, or Overnight Service – KWS has the ability to ship almost anywhere in the US and deliver within 24 hours. Large components are delivered by dedicated hauler or hot shot services. Smaller components are delivered by overnight services such as UPS or FedEx.

KWS is easily accessible 24 hours a day, 7 days a week. Our team is ready to help resolve any downtime issue, regardless of size or complexity and get your plant back up and running. Whether it’s a full conveyor that needs to be loaded during the Thanksgiving holiday, or a drive shaft that you need on Wednesday at midnight, KWS is committed to keeping you running.

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